Terms of service

Effective: October 30, 2026

1. Who you're buying from

collinscraftycorner.com is operated by Coba Digital LLC, a Michigan limited liability company, doing business as Collins Crafty Corner ("Collins Crafty Corner", "we", "us"). Contact: help@collinscraftycorner.com · 4365 72nd Ave, Suite 2, Zeeland, MI 49464 (mailing address for notices). These Terms apply when you buy from us or use our site. By placing an order, you agree to them, along with our Returns & Refunds Policy, Shipping Policy and Privacy Policy.

2. Eligibility

You must be at least 18 years old to place an order, create an account or sign up for our emails with Collins Crafty Corner. By placing an order, you confirm that you are 18 or older. Our store, emails and social channels are meant for adults and are not directed to children. If we learn that an order or account was made by someone under 18, we may cancel it and refund any payment.

3. Orders and acceptance

  • Want to cancel? Email help@collinscraftycorner.com right away with your order number. Orders go to our partner within minutes of payment, so we can cancel only if it hasn't shipped yet, and we can't promise it. If it has already shipped, you can return it under our Returns & Refunds Policy.
  • Your order is an offer to buy. Our order confirmation email means we received it, not that we accepted it. We accept your order when the item ships (or, for a gift card, when it's delivered).
  • We may cancel or limit an order before it ships. That includes suspected fraud, items that are out of stock or no longer available from our partner, a pricing or listing error, or quantity limits. If we cancel, you get a full refund for anything charged.
  • Most products ship directly from our partners (independent brands that sell through Shopify Collective). One order may arrive in separate packages, each with its own tracking.

4. Prices and errors

  • Prices are in US dollars. We try hard to get every price and description right.
  • If an item is listed at the wrong price, we'll tell you before it ships and let you choose: buy at the correct price, or cancel for a full refund. If it has already shipped, we'll honor the price you paid.

5. Taxes and payment

  • Sales tax is calculated at checkout based on your shipping address.
  • Payment is taken through Shopify's secure checkout. Payments are processed by Shopify Payments. Your payment method is charged when you place the order.
  • You confirm that you're allowed to use the payment method you give us.

6. Shipping

For now, we ship only to the lower 48 states (including Washington, D.C.), APO/FPO/DPO military addresses and PO boxes. We don't ship to Alaska, Hawaii, US territories or outside the United States yet. Orders of $70 or more ship free (product total after discounts, before tax; gift cards excluded). Under $70, standard shipping is $10 for each partner shipment ($20 for two partners, $30 for three). You'll see the exact total at checkout before you pay. Shipping costs, timing and the free-shipping offer are explained in our Shipping Policy. If a package is lost or damaged in transit, we'll replace it or refund you, as described there.

7. Returns

Returns, refunds and exchanges are covered by our Returns & Refunds Policy, which is part of these Terms. You have 14 days from delivery to start a return.

8. Gift cards

  • Collins Crafty Corner gift cards never expire and have no fees.
  • Terms and conditions are applied to gift certificates and gift cards. They are listed here and in your gift card email.
  • Gift cards can be used only on collinscraftycorner.com, including on sale items. If a gift card doesn't cover the whole order, you can pay the rest another way.
  • They can't be redeemed for cash or refunded, except where the law requires it. They can't be used to buy other gift cards, and they can't be resold.
  • Treat your code like cash and keep it private. We can't replace value that someone else has already used. If you lose your code, we'll resend it with any remaining balance for free. Email help@collinscraftycorner.com with your order number.
  • Scam warning: we will never ask you to pay a bill, fee or person with a gift card. Anyone who does is a scammer.
  • Gift cards come in $25, $50, $75 and $100 amounts. Limits: 2 gift cards per order, and $200 in gift cards per customer per day.
  • Every gift card order is reviewed before the code is sent, so delivery may take a little longer than for other orders. To prevent fraud, we may limit, delay or cancel any gift card order, with a full refund.
  • Gift cards in your cart don't count toward the $70 free-shipping minimum.
  • You must be 18 or older to buy a gift card.
  • These terms won't change for a gift card after you buy it.

9. Promotions and discount codes

  • Discount codes have no cash value and can't be applied to past orders. Each code is subject to the terms shown with it, including its end date.
  • Discount codes can't be used to buy gift cards.
  • Free standard shipping on US orders of $70+ counts your products after discounts and before tax, and doesn't count gift cards. If a discount code brings your products under $70, standard shipping is charged. See our Shipping Policy.
  • We may end a promotion at any time. Ending it won't affect orders already placed.

10. Product information

  • Product details, sizes, materials and instructions come from us and our partner brands. We work to keep them accurate.
  • Colors can look different on different screens. Yarn dye lots can vary a little from the photos.
  • Kits and tools include needles, hooks, scissors or small parts. They're meant for adult makers and aren't toys. Keep them away from young children.
  • If an item arrives wrong or defective, see our Returns & Refunds Policy.

11. Warranties

  • Some partner brands offer their own warranties or guarantees. We'll help you use them.
  • Beyond what's stated in these Terms and our policies, we make no other promises about the products, to the extent the law allows.
  • Nothing in these Terms limits any warranty or right you have under the law that can't be limited, including implied warranties, where applicable.

12. Limitation of liability

To the extent the law allows, our total liability for any claim about a product or order is limited to the amount you paid for that order. We're not liable for indirect or consequential damages, such as lost time or lost profits.

This section doesn't limit liability for:

  • personal injury caused by our negligence
  • fraud
  • anything else that can't legally be limited

Some states don't allow these limits, so they may not apply to you.

13. Using our site

  • The site's content, including text, graphics, logos and our photos, belongs to us or our partners. Don't copy it for commercial use without permission.
  • Don't misuse the site. That includes scraping, interfering with its operation, placing fraudulent orders or testing payment cards.

14. Governing law and disputes

  • These Terms are governed by Michigan law.
  • If you have a problem, please email us first at help@collinscraftycorner.com. Most issues can be fixed quickly that way.
  • Any court case will be brought in the state or federal courts for Ottawa County, Michigan, unless your state's law gives you the right to bring it where you live.
  • Nothing here takes away rights you have under your state's consumer protection laws.

15. Changes to these Terms

We may update these Terms. The version posted when you place your order applies to that order.

16. Contact

Collins Crafty Corner (Coba Digital LLC) · help@collinscraftycorner.com · 4365 72nd Ave, Suite 2, Zeeland, MI 49464

We aim to reply within 1–2 business days (Monday–Friday, Eastern Time). It may take a little longer around holidays.